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1. Introduction

Welcome to Sports Equipment Shop (“we”, “our”, or “us”). These Terms and Conditions govern your use of our website proteamequip.com and all purchases made through it. By accessing our site and making purchases, you agree to be bound by these terms.

Our shop specializes in high-quality baseball and field hockey equipment for athletes of all levels. Founded by former players, we’re committed to delivering professional-grade sports gear with exceptional service.

2. User Responsibilities

2.1 Account Information

When creating an account or making purchases, you agree to:

  • Provide accurate and complete information
  • Maintain the security of your login credentials
  • Promptly update any changes to your information

2.2 Prohibited Activities

You may not:

  • Use our site for any illegal purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper functioning of the website
  • Use automated systems to extract data without permission
  • Make fraudulent purchases or false claims

3. Products and Services

3.1 Product Descriptions

We take care to ensure our baseball and field hockey equipment descriptions are accurate, but:

  • Colors may vary slightly due to monitor settings
  • Minor design changes may occur between product batches
  • We reserve the right to correct any errors in product information

3.2 Product Availability

All products are subject to availability. If an item becomes unavailable after you place an order, we will notify you promptly and offer alternatives or a refund.

3.3 Non-Returnable Items

For safety and hygiene reasons, we cannot accept returns on:

  • Used baseball batting gloves
  • Worn baseball cleats
  • Field hockey eyewear with removed protective films
  • Personalized/customized equipment

4. Orders and Payments

4.1 Order Process

When you place an order:

  • You receive an order confirmation email
  • We process orders within 1-2 business days
  • You receive shipping confirmation with tracking when your order ships

4.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

4.3 Pricing and Taxes

All prices are in USD. You are responsible for any customs duties, taxes, or fees imposed by your country.

5. Shipping and Delivery

5.1 Shipping Options

We offer:

  • Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipment)
  • Free Shipping: Available on orders over $50 via EMS (15-25 business days after shipment)

5.2 Delivery Areas

We ship worldwide except to certain Asian countries and remote regions. Delivery times may vary based on destination and customs processing.

5.3 Delivery Issues

If your baseball bat, field hockey stick, or other equipment arrives damaged:

  • Contact us within 48 hours of delivery
  • Include photos of the damaged item and packaging
  • We’ll arrange a free replacement or return label

6. Returns and Refunds

6.1 Return Policy

Our athlete-friendly return policy allows returns within 15 days of receipt, provided:

  • Items are unused and in original packaging
  • All tags and protective coverings are intact
  • Proof of purchase is provided

6.2 Return Process

  1. Email [email protected] with your order number and reason for return
  2. Receive Return Authorization Number (RAN) within 1-2 business days
  3. Ship items securely with RAN visible on package
  4. We inspect returns within 3 business days of receipt

6.3 Refund Processing

Refunds:

  • Are processed within 5-7 business days after return approval
  • Issued to original payment method
  • Original shipping fees are non-refundable unless due to our error

7. Intellectual Property

All content on proteamequip.com, including:

  • Text
  • Graphics
  • Logos
  • Product designs

is our property or licensed to us and protected by intellectual property laws. You may not use any content without our express written permission.

8. Limitation of Liability

To the fullest extent permitted by law:

  • We are not liable for any indirect, incidental, or consequential damages
  • Our total liability for any claim related to our products or services is limited to the purchase price of the item
  • We are not responsible for delays beyond our control (e.g., natural disasters, customs delays)

Safety Notice: Always use proper safety equipment when playing sports. Follow manufacturer guidelines for all equipment use and maintenance.

9. Governing Law

These Terms are governed by the laws of the Commonwealth of Pennsylvania. Any disputes will be resolved in the courts of Delaware County, Pennsylvania.

10. Changes to Terms

We may update these Terms periodically. The current version will always be posted on our website with the effective date. Continued use of our site after changes constitutes acceptance.

11. Contact Us

Our team of former players is here to help with any questions about equipment or these Terms:

Email: [email protected]
Phone: (555) 123-4567 (Monday-Friday, 9am-5pm EST)
Address: 3161 Cityview Drive, Glenolden, PA 19036 USA

© 2010- Sports Equipment Shop. All rights reserved.

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