1. Introduction
At Sports Equipment Shop (“we,” “us,” or “our”), protecting your privacy is as important to us as the quality of our baseball and field hockey equipment. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website proteamequip.com.
By accessing our site, you agree to the collection and use of information in accordance with this policy. We serve athletes worldwide (excluding some Asian and remote regions) and are committed to complying with applicable data protection laws.
2. Information We Collect
We collect several types of information to provide and improve our service to baseball and field hockey enthusiasts:
Personal Data
- Contact Information: Name, email address, phone number, shipping/billing address
- Payment Information: Credit card details (processed securely through our payment gateways), PayPal information (note: we do not store full payment details)
- Account Information: Username, password (hashed), purchase history for registered users
- Team/Organization Details: For bulk purchases of baseball bats, gloves, or field hockey equipment
Non-Personal Data
- Device Information: IP address, browser type, operating system
- Usage Data: Pages visited, time spent, products viewed (especially baseball and field hockey categories)
- Cookies Data: See Section 7 for details
3. How We Use Your Information
Your data helps us serve athletes better by:
- Processing orders for baseball bats, gloves, cleats, field hockey sticks, and other equipment
- Providing customer support for payment or product inquiries
- Improving our website experience for baseball and field hockey players
- Sending order confirmations and shipping updates
- Analyzing trends in sports equipment purchases
- Preventing fraud (especially important for our global transactions)
- Communicating about promotions on baseballs, field hockey accessories, or training equipment (only with consent)
4. Data Sharing and Disclosure
We value your trust in our shop and only share information when necessary:
- Payment Processors: Visa, MasterCard, JCB, PayPal to complete transactions
- Shipping Providers: To deliver your baseball or field hockey gear
- Service Providers: Website hosting, analytics, marketing (only what’s essential)
- Legal Requirements: When required by law or to protect our rights
We never sell your personal data to third parties.
5. Data Storage and Security
We protect your data with the same dedication we put into selecting our sports equipment:
- Storage Location: Data is stored on secure servers in the United States
- Encryption: Military-grade SSL encryption for all transactions (as mentioned on our payment page)
- Payment Security: We never store full credit card details on our systems
- Access Control: Limited to authorized personnel only
- Retention: We retain data only as long as necessary for the purposes outlined
6. Your Rights
As a valued customer, you have rights regarding your data:
- Access: Request a copy of your personal data
- Correction: Update inaccurate information
- Deletion: Request erasure of your data (subject to legal requirements)
- Opt-Out: Unsubscribe from marketing communications
- Restriction: Limit how we use your data
- Portability: Request your data in a structured format
To exercise these rights, contact us at [email protected].
7. Cookies and Tracking Technologies
Like the grip on a baseball bat, cookies help us maintain a good hold on your shopping experience:
- Essential Cookies: Necessary for site functionality (e.g., shopping cart for baseball equipment)
- Analytics Cookies: Help us understand how players navigate our site
- Preference Cookies: Remember your settings (like currency for international orders)
- Marketing Cookies: Show relevant ads for baseball or field hockey gear (with consent)
You can manage cookies through your browser settings. Note that disabling some cookies may affect site functionality.
8. International Data Transfers
As we serve customers globally (excluding some regions), your data may be transferred to and processed in the United States. We ensure appropriate safeguards are in place for these transfers.
9. Children’s Privacy
While we sell youth baseball and field hockey equipment, our site is not directed at children under 13. We do not knowingly collect data from children without parental consent.
10. Changes to This Policy
We may update this policy occasionally, just like we update our product lineup with new baseball bats and field hockey accessories. The updated version will be posted on our site with a new “Last Updated” date.
11. Contact Us
For privacy-related questions, contact our team:
Sports Equipment Shop3161 Cityview Drive, Glenolden, US 19036
Email: [email protected]
Hours: Monday-Friday, 9am-5pm EST
